Terms of Service

SLEDRenew aggregates publicly available government procurement and contract records and presents them as searchable intelligence — including contract listings, renewal and expiry timelines, email alerts, vendor intelligence, and — where offered — contract tracking and AI-assisted bid assessment. The Service is an information and research tool. It is not legal, financial, or procurement advice, and it is not affiliated with, endorsed by, or sourced under any special authority from any government agency.

The Service is intended for business and professional use by users aged 18 or over. By using it you represent that you are using it in the course of a business, trade, or profession, and that you have authority to bind any organisation on whose behalf you act.

We use passwordless sign-in: you receive a one-time link by email. You are responsible for keeping access to your email account secure and for all activity under your account. Accounts are for a single user. Do not share your sign-in link or account access. Notify us at support@sledrenew.com if you believe your account has been accessed without authorisation.

• Plans and billing. Paid plans are billed monthly in advance through our payment processor, Stripe. By subscribing you authorise recurring charges to your payment method until you cancel.
• Geographic coverage. Paid plans grant access to contract detail for a number of US states determined by your tier (for example, a single state, a five-state region, or all states). The states you select are fixed for the life of that subscription. To cover additional states, upgrade to a higher tier; selected states are not later swapped or transferred between states on the same tier.
• Renewal and price changes. Subscriptions renew automatically each billing period. We may change prices or plan features on reasonable notice; changes take effect at your next renewal, and continued use after that point constitutes acceptance.
• Taxes. Prices are exclusive of any taxes, levies, or duties, which are your responsibility where applicable.

Cancellation and refunds are governed by our Refund Policy, which forms part of these Terms.

You agree not to:

• Scrape, crawl, bulk-download, resell, redistribute, or sublicense the Service or its compiled data, except through features we expressly provide (such as your own data exports);
• Reverse engineer, decompile, or attempt to derive the source code or underlying data sources of the Service;
• Circumvent access controls, plan limits, geographic restrictions, or rate limits, or share access across multiple users;
• Use the Service to build or train a competing product or dataset;
• Upload malicious code, probe or test the vulnerability of the Service, or interfere with its operation; or
• Use the Service for any unlawful purpose or in breach of any applicable law or third-party right.

The contract and vendor information in the Service is compiled from third-party public records and open-data sources. We do not create this underlying data and cannot guarantee it. It may be incomplete, delayed, superseded, miscategorised, or inaccurate, and dates (including renewal and expiry estimates) are often estimated or derived.

The Service is nota substitute for official solicitations, procurement notices, or the issuing authority’s own records. Before relying on any information for a bid, proposal, or business decision, you must verify it directly with the relevant agency or authority. You are solely responsible for decisions you make using the Service, and we are not liable for outcomes such as missed deadlines or unsuccessful bids.

The Service, including its software, design, text, and the selection, arrangement, and presentation of data (our compilation and database rights), is owned by Novarly or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes in accordance with these Terms. The underlying government records themselves may be public; our compilation and presentation of them are not.

We rely on third-party providers to operate the Service, including hosting, authentication, payment processing, analytics, and email delivery. Your use of the Service may be subject to those providers’ terms, and we are not responsible for their acts or omissions. See our Privacy Policy for details of the providers we use.

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive (including data accuracy disclaimers, intellectual property, limitation of liability, and governing law) will continue to apply.

To the fullest extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including any implied warranties of satisfactory quality, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that the data will be complete or current.

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence or for fraud. Subject to that:

• We are not liable for any indirect, incidental, special, or consequential loss, or for loss of profits, revenue, business, goodwill, contracts, or anticipated savings, however arising; and
• our total aggregate liability arising out of or in connection with the Service and these Terms is limited to the greater of (a) the total fees you paid to us for the Service in the twelve (12) months before the event giving rise to the claim, or (b) GBP 100.

You agree to indemnify and hold us harmless from claims, losses, and reasonable costs (including legal fees) arising from your breach of these Terms, your misuse of the Service, or your violation of any law or third-party right.

We may update these Terms from time to time. If we make material changes, we will update the “last updated” date above and, where appropriate, notify you by email or in-product. Continued use of the Service after changes take effect means you accept the revised Terms.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, save that we may bring proceedings to enforce our intellectual property rights in any competent jurisdiction.

The Service is operated by:

Questions about these Terms can be sent to the email above.